FAQs

Travelling by train
For those travelling by railway into Leeds City Station, maps can be picked up from the Customer Information Point at the ticket office on the North Concourse and on the footbridge.

• Bradford Forster Square
• Halifax
• Harrogate
• Hebden Bridge
• New Pudsey
• Todmorden

Travelling by bus
Leeds City Bus Station

City centre locations

• The Core Shopping Centre
• The Front Room Café in Leeds Playhouse, excluding Sundays
• Leeds Tourist Information Centre – Visit Leeds and Art Gallery Shop – located on The Headrow near Leeds Art Gallery
• Out of the Woods situated outside the southern entrance to Leeds City Station
• Click Café, HMV, Icestone Gelato, Roman and TradeMeIn in St Johns Centre
• Trinity Leeds’s Guest Services Lounge located on their first floor near H&M
• Victoria Leeds’s Customer Service Desk located in Victoria Gate near GANT

Hotels

• Crowne Plaza Leeds
• DoubleTree by Hilton
• ibis Styles Leeds City Centre Arena
• Novotel Leeds Centre
• Park Plaza Leeds
• Premier Inn: Leeds City (Elland Road), Leeds City Centre (Leeds Arena), Leeds City Centre (Wellington Street), Leeds City Centre (Whitehall Road), Leeds East and Leeds Headingley)
• Radisson Blu Hotel, Leeds City Centre
• Roomzzz Leeds City Aparthotel

The Core Shopping Centre

• Kaspa’s
• Subway
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Granary Wharf

• DoubleTree by Hilton
• Out of the Woods (LS1 4GL) situated outside the southern entrance to Leeds City Station
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Leeds City Station

• Customer Information Point at the ticket office on the North Concourse and on the footbridge, for those travelling by railway
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Leeds Corn Exchange

• Leeds Corn Exchange (by the central staircase)
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Leeds Kirkgate Market

• From the table situated in and around the Baryonyx and in Kirkgate Community Hub and Library, excluding Saturdays and Sundays
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Merrion Centre

• Leeds Hospitals Charity Shop located in the internal mall
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Quarry Hill

• Leeds Playhouse box office, excluding Sundays
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

St Johns Centre

• TradeMeIn (Lower Floor)
• HMV (lower floor)
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Trinity Kitchen

• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Trinity Leeds

• The Guest Services Lounge located near H&M
• The Customer Service Desk located in Victoria Gate near GANT

Victoria Gate

• The Customer Service Desk located near GANT
• John Lewis & Partners (Ground Floor) by the escalator.
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M

Victoria Quarter

• The Customer Service Desk located in Victoria Gate near GANT
• The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M

Stamps for all dinosaurs are available at The Guest Services Lounge located in Trinity Leeds (First Floor) near H&M & The Customer Service Desk located in Victoria Gate near GANT

The Core Shopping Centre
08:30 to 20:00 (Monday to Saturday)
09:00 to 20:00 (Sunday)

Leeds Corn Exchange
10:00 to 18:00 (Monday to Wednesday)
10:00 to 21:00 (Thursday)
10:00 to 18:00 (Friday to Saturday)
10:30 to 16:30 (Sunday)

Leeds Kirkgate Market
08:30 to 17:30 (Monday to Saturday)
10:00 to 14:00 (Sunday) (in the outdoor market area)

Merrion Centre
06:30 to 21:30 (Monday to Saturday)
10:00 to 18:00 (Sunday)

Quarry Hill
06:30 to 18:30 (Monday to Sunday)

St Johns Centre
08:00 to 18:00 (Monday to Saturday)
10:30 to 17:00 (Sunday)

Trinity Kitchen
08:00 to 20:00 (Monday to Saturday)
10:00 to 17:00 (Sunday)

Trinity Leeds
08:00 to 20:00 (Monday to Saturday)
10:00 to 17:00 (Sunday)

Victoria Gate
10:00 to 19:00 (Monday to Friday)
09:00 to 19:00 (Saturday)
11:00 to 19:00 (Sunday)

Victoria Quarter
10:00 to 18:00 (Monday to Friday)
09:00 to 18:00 (Saturday)
11:00 to 17:00 (Sunday)

Leeds Kirkgate Market
Baryonyx can be found in the outdoor market near John Lewis on Sundays and Monday 29 August (Bank Holiday)

Leeds Corn Exchange
Parasaurolophus will be unavailable on Tuesday 2 and Wednesday 3 August due to a pre-existing event in the lower ground floor

BSL signed activations on Saturday 27, Sunday 28 and Monday 29 August. For more information, go to our What’s On page. Interpretation at each indoor location is audio described and captioned.

No worries! Send any enquiries to leedsjurassictrail@leedsbid.co.uk